After Sales Services

Shaheqa's services extend beyond delivery, through an advanced system that follows up on residents' needs and supervises facility operations to ensure their permanent satisfaction.

Customer Services:

1. Maintenance:

Residents can easily submit maintenance requests for their residential units through the "Shaheqa" app, where requests are received and directly transferred to the specialized maintenance team, providing fast response and high-quality service without the need for personal presence.

2. Shared Facility Booking:

The "Shaheqa" app allows residents to book public facilities within the complex such as: nursery, cinema, sports club, business room, and guest lounge; with available time slots smoothly defined, enhancing the living experience and organizing facility usage.

Investor Services:

1. Resale:

Shaheqa Real Estate provides an integrated service for reselling residential units, where units are professionally marketed through multiple channels, with pricing consultations to ensure the best possible value for the investor and expedite the sales process.

2. Rental:

Shaheqa fully manages the unit rental process; from marketing and receiving potential tenants, through contract signing and periodic collection follow-up, to managing daily notes; saving the investor time and effort and making their investment experience easier and more comfortable.

Guarantees

Guarantee packages extending for many years on the main building components, for the owner's comfort and peace of mind.

Plumbing and Electricity
Up to 25 years
25 Years
Plumbing and Electricity
On all plumbing and electrical systems
Elevators
Up to 15 years
15 Years
Elevators
On all elevator systems and components
Concrete Structure
Up to 10 years
10 Years
Concrete Structure
On the concrete structure of the buildings
Wooden Doors
Up to 4 years
4 Years
Wooden Doors
On all interior and exterior wooden doors
Cables and Circuit Breakers
Up to 25 years
25 Years
Cables & Circuit Breakers
On electrical cables and circuit breakers
Waterproofing
Up to 10 years
10 Years
Waterproofing
On all waterproofing systems and materials

Shaheqa App

"Shaheqa" is a smart app for managing maintenance requests and facility bookings, facilitating communication between residents and management to provide fast and effective services with a single tap.

Shared Facility Booking
Receiving Complaints and Suggestions
Submitting Reports
Maintenance Services
Offers and Discounts
Periodic Reports
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Shaheqa App